We are working closely with our delivery partners to ensure parcels arrive to you the safest way possible. Click on the links for further information around additional measures Australia Post, Parcelpoint & StarTrack are doing to keep customers safe.
Australia Post Network Delays
Australia post is currently experiencing delivery days across the whole network. Please allow up to an extra days on delivery time and tracking notifications. Keep up to date with the impact and other Frequently asked Questions HERE
Our stores are temporarily closed
In an effort to keep our community safe we are temporarily closing all of our Australian stores at close of business Friday 27th March. The health and well-being of our customers and employees is our top priority.
You can still shop with us online
Our online store is currently still operating as normal and we are still dispatching and delivering orders without distruption.
Our 365 day Return Policy
Our amazing return policy still applies. Please if you have purchased in store and need to make a refund, hold on to your goods and come in store once we re-open. In-store purchases cannot be refunded online.
However, if you have purchased online you can send back to us as per our normal returns policy. Read our full Returns Policy here.
How we'll stay connected
We’ll continue to share updates and stay connected through our email, Instagram & Facebook.
During this temporary lockdown, we will be committed to keeping our #RockwearNation inspired, supported and beaming with positivity.
Stay tuned for our series #RWRockTheLock where we will be showing you how to make the best of being indoors. There will be tutorials, workouts, competitions and much more!
Start each day strong and finish even stronger with @Rockwearaustralia.
We’re all in this together and we know that each and every one of us will make a difference to continue uplifting one another.
We’ll keep you updated as things change on our end but until then, stay safe, listen to the expert advice and look after each other (at a social distance).
We're all in this together. We will come out of this even stronger and we look forward to opening our doors again soon.
X Team Rockwear