COVID-19 Updates

 

Delivery update 

We are working closely with our delivery partners to ensure parcels arrive to you the safest way possible. Click on the links for further information around additional measures Australia PostParcelpoint & StarTrack are doing to keep customers safe.

NSW delivery delays:  Volumes remain high in NSW with the extension of the current lockdown, with our Sydney processing facilities have reported an 18% increase in volume compared to this time last year. A number of our Sydney delivery centres are at capacity, resulting in potential delivery delays across Sydney Metro and the Central Coast.

 

Stores

The follow stores are closed until further notice due to lockdown.

NSW:

  • KOTARA
  • COFFS HARBOUR

 

ACT:

  • CANBERRA DFO
  • WODEN
  • TUGGERANONG

 

VIC:

  • FRANKSTON
  • DFO UNI HILL
  • FOUNTAIN GATE
  • WERRIBEE
  • MELBOURNE MYER

 

You can still shop with us online

Our online store is currently still operating as normal and we are still dispatching and delivering orders without distruption.

 

Our 365 day Return Policy

Our amazing return policy still applies. Please if you have purchased in store and need to make a refund, hold on to your goods and come in store once we re-open. In-store purchases cannot be refunded online.

However, if you have purchased online you can send back to us as per our normal returns policy. Read our full Returns Policy here.

 

How we'll stay connected

We’ll continue to share updates and stay connected through our email, Instagram & Facebook.

During this temporary lockdown, we will be committed to keeping our #RockwearNation inspired, supported and beaming with positivity.

Stay tuned for our series #RWRockTheLock where we will be showing you how to make the best of being indoors. There will be tutorials, workouts, competitions and much more!

Start each day strong and finish even stronger with @Rockwearaustralia.

 

We’re all in this together and we know that each and every one of us will make a difference to continue uplifting one another.

We’ll keep you updated as things change on our end but until then, stay safe, listen to the expert advice and look after each other (at a social distance).

 

We're all in this together. 

X Team Rockwear

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